At Frog Creator Production Inc. ("we," "our," or "us"), we are committed to protecting your privacy. We manage the data you share with us responsibly and aim to ensure you understand how this data is used.
This Privacy Policy applies to our website, frogdevshop.com, and any related websites (collectively referred to as the "Site") and services (collectively, the "Frog Creator Production Inc. Platform").
This policy outlines the types of data we collect, how we process, use, and share that data, and describes your rights and choices regarding your information. It forms an essential part of our Terms of Use and our standard referral agreement. If you do not agree with the data handling practices described in this Privacy Policy, please refrain from using the Frog Creator Production Inc. Platform.
We may update this Privacy Policy as needed, and the latest version will always be available on this page. If significant changes are made to this policy, we will notify you via email as appropriate. However, we encourage you to review this Privacy Policy periodically.
1. Information We Collect
The types of information we collect depend on how you use the Frog Creator Production Inc. Platform or what information you choose to provide or share with us. We may collect information about you in the following situations:
- When you send inquiries, requests, or other communications via our contact form, email, or other communication channels
- When you contact us for user support or technical assistance
- When you visit our Site or use the Frog Creator Production Inc. Platform
- When you participate in promotions, complete surveys voluntarily, or provide feedback
- When you interact with certified contractors or clients introduced by Frog Creator Production Inc.
We also collect website usage information through cookies, which are used to improve our services and enhance user convenience.
1.1 Categories of Information We May Collect on the Frog Creator Production Inc. Platform
- Personal Information
Personal information refers to information you voluntarily provide to us that can be used to identify you as an individual. This may include, for example, your name, email address, company name, job title, and phone number, as well as information related to you or your business.
- Usage Information
Usage information is collected when you visit or use the Frog Creator Production Inc. Site. This may include access history and usage data on our website, which may be collected through cookies and used for analyzing and improving our services and enhancing site functionality.
- Public Information and Other Information Provided
Public information includes information related to transactions conducted through the Frog Creator Production Inc. Platform, as well as information obtained from publicly available sources or social media platforms (e.g., Facebook, LinkedIn, Twitter).
1.2 Information Regarding Children
The Frog Creator Production Inc. Platform is not directed at children under the age of 16, nor is it intended for their use. We do not knowingly collect personal information from children under 16. If you believe we may have inadvertently collected information about a child under 16, please contact us at info@frogagent.com, and we will promptly delete the information.
2. How We Use the Information We Collect
Certain information is necessary for us to provide our services. If you choose to share information with us, we use it solely for operating and supporting our services.
Below are examples of purposes for which we use the information you provide, along with the legal basis for each:
- Contractual Performance
Your personal information may be processed as necessary to fulfill contracts and manage relationships between Frog Creator Production Inc. and certified contractors or service users.
- Legitimate Interest
If you are an existing or potential customer of Frog Creator Production Inc., we may process your personal information to provide you with information on our services, special offers, remote work, or teamwork-related resources. You may opt out of receiving such information at any time.
- Consent
If you have consented to receive our marketing materials, we process your personal information based on this consent to send relevant information. You may withdraw your consent at any time.
When obtaining consent, we typically use a checkbox or only request consent when you voluntarily provide your email address to subscribe to our updates.
| Activity | Reason for Processing Personal Information | Legal Basis for Processing Personal Information |
|---|---|---|
| Contact through requests, inquiries, or billing | To process and respond to requests, inquiries, or billing | Legitimate interest (enhancing customer service and convenience) |
| Submission of service provider applications | To process applications, share collaboration details, and communicate efficiently | Legitimate interest (business growth and network building within Frog Creator Production Inc.) |
| Email marketing | To send informational and marketing messages via email | Consent |
| Analysis and segmentation | To provide targeted marketing messages or analyze service usage | Legitimate interest (service improvement and tailored service offerings) |
3. International Transfer of Your Personal Information
Transfers within Frog Creator Production Inc.
Frog Creator Production Inc. (headquartered at Suite 225 – 314 West Cordova Street, Vancouver, BC, Canada) is the data controller for information collected in relation to your use of the Frog Creator Production Inc. Platform. When necessary for business operations, personal information may be transferred between relevant departments within Frog Creator Production Inc.
Transfers to Third Parties
The personal information we collect may be transferred and stored in the following situations:
- Outside the country or region where you or certified contractors are located
- In third countries as necessary to connect you with certified contractors
International transfers of personal information are conducted with appropriate safeguards in place (e.g., standard contractual clauses adopted by the European Commission) to ensure data security. For further information, please contact us at the address provided at the end of this Privacy Policy.
4. Access and Management of Personal Information
You have the following rights regarding the personal information we hold about you:
- You may request access to, correction, updating, or deletion of your personal information.
- You may object to the processing of your personal information, request restrictions on processing, or request data portability of your personal information.
- If your personal information has been collected and processed based on your consent, you may withdraw that consent at any time. Please note that withdrawing consent does not affect the lawfulness of any processing conducted before withdrawal or processing based on other legal grounds.
- You have the right to lodge a complaint with a data protection authority regarding the collection and use of your personal information. For information on contacting the Canadian Privacy Commissioner, please refer to the Office of the Privacy Commissioner of Canada's website.
If you wish to opt out of receiving marketing communications, please click the "unsubscribe" link located at the bottom of any marketing email, or contact us at info@frogagent.com.
To exercise any of these rights, please contact us by email at info@frogagent.com or by postal mail at the address provided below (please indicate that your inquiry is related to privacy):
Address
Frog Creator Production Inc., Suite 225 – 314 West Cordova Street, Vancouver, BC, Canada
We will respond to requests for modification, correction, or deletion of information within a reasonable timeframe and will notify you of the outcome.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill business operations. If you request deletion of your personal information, we will respond within a reasonable timeframe; however, certain information may be retained if required for legal or business purposes. Please note that some data (e.g., information collected through contact forms or support requests) may remain in our systems even after deletion due to technical limitations.
6. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect the information we collect and store. However, no security measure can guarantee 100% protection, and we cannot ensure complete protection of our network and systems from unauthorized access or disclosure. If you believe your information may be at risk, please contact us immediately at info@frogagent.com.
7. Cookies
Cookies are text files used based on standard internet technology to collect information about website usage and visitor behavior. We use cookies on the Frog Creator Production Inc. Platform to enhance user convenience and support service delivery.
Cookies do not access your computer or personal information beyond what you have provided to us. You can control cookies by adjusting your browser settings. For more information, please visit www.aboutcookies.org or www.allaboutcookies.org.
8. Other Websites
The Frog Creator Production Inc. Platform may contain links to other websites. This Privacy Policy applies only to our Platform, so we recommend reviewing the privacy policies of any external sites you visit.
9. How to Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us by email at info@frogagent.com or by postal mail at the address below (please indicate that your inquiry is related to privacy):
Address
Frog Creator Production Inc., Suite 225 – 314 West Cordova Street, Vancouver, BC, Canada